Monthly Archives: April 2012

Dynamics CRM: Monitoring case age

For such entities as cases it may be quite useful to have the ability to display the list of entities based on their age in days. There could be various usage scenarios for that.. For example, it is not unusual … Continue reading

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Dynamics CRM: tracking token in the email body

Back in AVIcode we used to rely on SalesForce when communicating technical issues to the customers over email. Unlike with Dynamics CRM, however, we did not have to put those cumbersome tracking tokens in the subjects of our emails. Rather, … Continue reading

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Dynamics CRM: mapping external users to the internal user accounts with ADFS

Different variations of the following situation seem to happen periodically: There are external users who don’t have user accounts in CRMThere are internal user accounts that are enabled in Dynamics CRMExternal users must be somehow mapped to those internal user … Continue reading

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APM: We are not a profiler

It seems to be a common sales pitch for many .NET APM tool development companies to say that “our tool is not a profiler”. With 10 years of APM background I perfectly understand why it’s happening. You don’t want to … Continue reading

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Dynamics CRM 2011 client-side scripting: getValue is not always supported

It turned out there is some difference in how javascript getValue call works for lookups when this call is made against an attribute bound to the control as opposed to when it’s made against a member of data.entity.attributes collection. Both … Continue reading

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